FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

SHIPPING 

Do you ship internationally? 

Yes we do ship internationally. Please check with us for the shipping rates 

 

How long does shipping take? 

Within Canada with standard Canada Post it will take between 4-7 business days, USA it takes approx. 7-15 days. Please call us for expedited postal service and rates for other countries.

 

Will I be charged for taxes?

If you are a Canadian residence or ordering from Canada it will be 5% GST. We do not add GST if the order is from outside Canada.

RETURNS

What is your returns policy? 

If you are not satisfy with our product then you can return it with-in 5 Days of the purchase. 20% restocking and handling fee will be applied on any returns. Home Installation and any other service fee are not refundable.

 

Do you refund?

Yes we refund 80% of the net value of product with-in 5 days of the purchase. Please see our Return Policy for details.

PAYMENT & WARRANTY

What forms of payments do you accept? 

We accept all major credit cards, Paypal, Western Union & eTransfer payments.

 

What are your warranty terms & conditions?

Please refer to our return policy for details

Still got questions? Contact us>